Send us a message

Whenever you need us, we’re here for you.

At Urban Depot, your satisfaction is our priority. Whether you have questions about our products, need assistance with an order or want to share feedback, our team is just a message away. We’re here to provide prompt, friendly and reliable support whenever you need us. Don’t hesitate to reach out – we’re always ready to help!

Send us a message

We’re committed to making your experience with Urban Depot seamless and enjoyable. If you need help choosing the right automotive additive, advice on home appliances or details about our outdoor gear, our dedicated support team is here for you. Send us a message anytime – we’re here to listen, assist and ensure you get the most out of your Urban Depot products.

Head Office

2730 Gallows Rd Apt 418, Vienna Virginia 22180

Email Support

sales@urbandepotusa.com

Let's Talk

Phone : (+6221) 2002 2012

Mon - Sat : 09.00 - 17.00

Common Questions

Most Popular Questions

Urban Depot offers a wide range of high-quality products, including automotive additives, home appliances, outdoor gear, seasonal wear, athletic footwear, and men’s apparel. We cater to your lifestyle, home, automotive, and outdoor needs.

You can purchase our products online through our official website or authorized retailers. Check our website for the latest deals and availability.

Yes, we prioritize quality and durability in all our products. From fuel system cleaners to thermal wear and household cleaning tools, every item is designed to meet high standards of performance.

Yes, we are committed to sustainability and offer eco-friendly options across various categories, such as energy-efficient home appliances and durable outdoor gear.

We offer a hassle-free return and exchange policy for most products. Please refer to our Returns & Exchanges page on our website for detailed information and eligibility.

You can reach our customer support team via email, phone, or live chat. Visit our Contact Us page for more details.

Currently, we ship within the United States. For international shipping inquiries, please contact our customer support team.

Yes, we regularly offer discounts, promotions, and seasonal sales. Subscribe to our newsletter or follow us on social media to stay updated on the latest deals.

Absolutely! Once your order is shipped, you will receive a tracking number via email to monitor your package’s delivery status.

Our website features detailed product descriptions, customer reviews, and buying guides to help you make informed decisions. If you need further assistance, our customer support team is always ready to help.